human resources

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• - Books, tapes, and software on dispute resolution, mediation, partnering, facilitation, and human resources management.
  
• - Booksellers in the subject of manufacturing productivity improvement.
  
• - Peter W. Hom and Rodger W. Griffeth on the causes of employee turnover and solutions for employee retention.
  
• - Communicating effectively in the digital age; using conference calls, e-mail, voice mail, in the virtual team.